Privacy Policy

This privacy statement discloses the privacy practices for Heaven's Best Carpet Cleaning Orlando FL ("Heaven's Best"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

Information Collection and Use

Heaven's Best is the sole owner of the information collected on this site. We will not sell, share, or rent your information to others in ways different from what is disclosed in this statement. Heaven's Best collects information from our users at several different points on our website.

Cookies

A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates.

Cookies enable us to:

Track and target the interests of our users to enhance their experience on our site.
Save time for users by remembering login credentials.

Users who reject cookies may still use our site but may experience limitations in some areas, such as participating in Sweepstakes, Contests, or monthly Drawings.

Some of our business partners may use cookies on our site (e.g., advertisers). However, we do not have access to or control over these cookies.

Log Files

We use IP addresses to analyze trends, administer the site, track users' movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing

We may share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual.

Links

This website contains links to other sites. Please note that Heaven's Best is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

If a user subscribes to our newsletter, we ask for contact information such as name, email address, and phone number.

Surveys & Contests

Participation in surveys or contests on our site is completely voluntary. Information requested may include contact details (e.g., name and shipping address) and demographic data (e.g., zip code, age). This information is used to notify winners, award prizes, and improve user satisfaction with our site.

SMS Communication

If you consent to receive SMS communications from Heaven's Best, you may receive text messages related to:

Service updates, confirmations, and reminders.
Delivery notifications.
Customer support inquiries and promotional offers.

Standard Messaging Disclosures

Message and data rates may apply.
To opt out, text "STOP" to [shortcode or phone number].
For assistance, text "HELP" to [shortcode or phone number] or contact us at (407) 759-0802.

No Third-Party Sharing

We do not share, sell, or disclose your SMS consent or personal information to third parties.

Security

This website takes every precaution to protect users' information. When sensitive information is submitted online, it is protected both online and offline.

Online Security: All sensitive data is transmitted via secure methods.
Offline Security: User information is restricted within our offices and accessible only to employees who need it to perform specific tasks.

Correction/Updating Personal Information

If a user's personal information changes or if they wish to remove their data, they may contact us through the member information page or by emailing our Customer Support.

Choice/Opt-Out

Users may opt-out of receiving newsletters or promotional materials by replying with "unsubscribe" in the subject line or contacting Customer Support.

Notification of Changes

If we decide to change our privacy policy, we will post changes on this page. If we intend to use your information differently from what was disclosed at the time of collection, we will notify you via email and provide the option to consent to the new use.

For more information or assistance, please contact us at (407) 759-0802 or visit our Terms of Service.